10 Jobs in South Bend, IN
HarmonyCares is Hiring a Remote Community Outreach Specialist
HarmonyCares is one of the nations largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision Every patient deserves access to quality healthcare.
Our Values The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
The Community Outreach Specialist is responsible for reaching out to eligible patients with the goal of enrolling them into HarmonyCares services. This will include an in-depth explanation of services, addressing a variety of inquiries, gathering feedback, and scheduling new patient appointments.
Essential Duties and Responsibilities
- Identify innovative strategies to enroll patients into HarmonyCares
- Develop relationships with Internal Medicine and Family Practices, Community Specialists, local hospitals, home health agencies, skilled nursing facilities, and clinics to drive engagement of eligible patients
- Establish a cadence of meeting with community partners to discuss HarmonyCares services, already engaged patients/families and eligible patients
- Address questions quickly while providing responses and meeting the needs of the patient and HarmonyCares internal team members
- Develop working relationships with practice Managers, PCPs, and key provider stakeholders to build formal business relationships
- Conduct telephonic outreach to eligible patients or families to enroll them in the HarmonyCares program
- Coordinating and/or facilitating enrollment and onboarding of new patients by assisting with patient consents, appointment set-up, and visit reminder notes
- Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members
- Meet or exceed established monthly engagement targets
- Other duties as assigned
Required Knowledge, Skills and Experience
- High school diploma
- 2 years of related experience in sales, direct marketing, or customer service in a medical/healthcare industry
- Proficient in Microsoft Excel, Word, and PowerPoint
- Access to reliable transportation
- Non remote employees must maintain a valid driver's license and good driving record
- Ability to walk patients and families through enrollment
- Ability to communicate in an empathetic, compassionate, and professional demeanor at all times
- Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
- Ability to analyze problems and resolve issues in a rapid, direct and complete manner
Preferred Knowledge, Skills and Experience
- Associates degree
- Provider engagement experience
- Prior Healthcare sales experience
- Experience with CRM platform
- Working knowledge of healthcare industry
- Proficient in PowerPoint and Excel
- Dynamic personality and a knack for developing good interpersonal relationships
- Comfort with scientific terminology
- Ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies
- Familiarity with several types of providers (i.e., Physicians, Physician Assistants, Nurse Practitioners)
#IND
Job Summary
Full Time
$62k-80k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Community Outreach Specialist positions, which can be used as a reference in future career path planning. As a Community Outreach Specialist, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Outreach Specialist. You can explore the career advancement for a Community Outreach Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Community Outreach Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Community Outreach Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Community Outreach Specialist job description and responsibilities
Supervising staff, managing budgets, and overseeing marketing and public awareness campaigns.
04/15/2022: Casper, WY
A community outreach specialist educates the public about programs and resources that promote physical and mental health.
03/14/2022: Santa Ana, CA
Community outreach specialists use marketing skills to create marketing campaigns, develop social media posts and create advertisements.
04/10/2022: Trenton, NJ
Community outreach specialists can capitalize on this trend by developing skills that allow them to connect with people from different backgrounds.
03/25/2022: Atlanta, GA
They often use these connections to plan and execute community outreach campaigns.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Community Outreach Specialist jobs
Support with digital outreach during annual membership drives.
03/31/2022: Trenton, NJ
High expertise in outreach and recruitment program management.
03/17/2022: Paramus, NJ
Sound skills in designing and facilitating at-risk youth and family workshops.
03/25/2022: Galveston, TX
Able to maintain a consistently positive and respectful attitude.
04/13/2022: San Diego, CA
Extraordinary interpersonal and communication skills.
03/03/2022: Spokane, WA
Step 3: View the best colleges and universities for Community Outreach Specialist.
